Privacy policy

1. Introduction

With the following information, we would like to give you, as the ‘data subject’, an overview of how we process your personal data and your rights under data protection laws. It is generally possible to use our website without entering personal data. However, if you wish to use special services offered by our company via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we will generally obtain your consent.

The processing of personal data, such as your name, address or email address, is always carried out in accordance with the General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection regulations applicable to the ‘’ . With this privacy policy, we would like to inform you about the scope and purpose of the personal data we collect, use and process.

As the controller responsible for processing, we have implemented numerous technical and organisational measures to ensure the most complete protection possible of the personal data processed via this website. Nevertheless, Internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, you are free to transmit personal data to us by alternative means, for example by telephone or post.

2. Responsible party

The responsible party within the meaning of the GDPR is:
Paul Henke GmbH & Co. KG, Brückenstraße 94, 32584 Löhne, Tel. 0 57 31 / 74 07-0, Fax 0 57 31 / 74 07-515, info@henke-beschlaege.de

3. Data Protection Officer

You can contact the Data Protection Officer as follows:
datenschutz-paul-henke@audatis.de
You can contact our Data Protection Officer directly at any time with any questions or suggestions regarding data protection.

4. Definitions

The privacy policy is based on the terminology used by the European legislators and regulators when enacting the General Data Protection Regulation (GDPR). Our privacy policy is intended to be easy to read and understand for the general public as well as for our customers and business partners. To ensure this, we would like to explain the terminology used in advance.

We use the following terms in this privacy policy, among others:

1. Personal data
Personal data is any information relating to an identified or identifiable natural person. A natural person is considered identifiable if they can be identified directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special characteristics that express the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.

2. Data subject
A data subject is any identified or identifiable natural person whose personal data is processed by the controller (our company).

3. Processing
Processing means any operation or set of operations which is performed on personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, distribution or any other form of provision, alignment or combination, restriction, erasure or destruction.

4. Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting its future processing.

5. Profiling
Profiling is any form of automated processing of personal data consisting of the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

6. Pseudonymisation
Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

7. Processor
A processor is a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.

8. Recipient
A recipient is a natural or legal person, public authority, agency or another body to which personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

9. Third party
A third party is a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons who, under the direct authority of the controller or processor, are authorised to process personal data.

10. Consent
Consent is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

5. Legal basis for processing

Art. 6(1)(a) GDPR serves as the legal basis for our company for processing operations in which we obtain consent for a specific processing purpose.

If the processing of personal data is necessary for the performance of a contract to which you are a party, as is the case, for example, with processing operations necessary for the delivery of goods or the provision of other services or consideration, the processing is based on Article 6(1)(b) of the GDPR. The same applies to processing operations that are necessary for the implementation of pre-contractual measures, for example in cases of enquiries about our products or services.

If our company is subject to a legal obligation that requires the processing of personal data, such as for the fulfilment of tax obligations, the processing is based on Art. 6 para. 1 lit. c GDPR.

In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor to our premises were injured and his name, age, health insurance details or other vital information had to be passed on to a doctor, hospital or other third party. In this case, processing would be based on Art. 6(1)(d) GDPR.

Finally, processing operations could be based on Art. 6 (1) lit. f GDPR. This legal basis applies to processing operations that are not covered by any of the above legal bases if the processing is necessary to safeguard a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject do not prevail. We are permitted to carry out such processing operations in particular because they have been specifically mentioned by the European legislator. In this respect, the legislator took the view that a legitimate interest could be assumed if you are a customer of our company (Recital 47, sentence 2 of the GDPR).

6. Transfer of data to third parties

Your personal data will not be transferred to third parties for purposes other than those listed below.

We will only pass on your personal data to third parties if:

1. you have given your express consent in accordance with Art. 6 (1) (a) GDPR,
2. the transfer is permissible under Art. 6 (1) (f) GDPR to safeguard our legitimate interests and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
3. in the event that there is a legal obligation for the transfer pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR, and
4. this is legally permissible and necessary for the performance of contractual relationships with you pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR.

In order to protect your data and, if necessary, enable us to transfer data to third countries (outside the EU/EEA), we have concluded agreements on order processing based on the standard contractual clauses of the European Commission.

7. Technology

7.1 SSL/TLS encryption This site uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, such as orders, login details or contact enquiries that you send to us as the operator. You can recognise an encrypted connection by the fact that the address line of the browser contains ‘https://’ instead of ‘http://’ and by the lock symbol in your browser line.

We use this technology to protect the data you transmit.

7.2 Data collection when visiting the website
When you use our website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (in so-called ‘server log files’). Our website collects a range of general data and information each time you or an automated system accesses a page. This general data and information is stored in the server log files. The following may be recorded

1. browser types and versions used,
2. the operating system used by the accessing system,
3. the website from which an accessing system reaches our website (so-called referrer),
4. the sub-websites that are accessed via an accessing system on our website,
5. the date and time of access to the website,
6. an abbreviated Internet Protocol address (anonymised IP address),
7. the Internet service provider of the accessing system.

We do not draw any conclusions about your person when using this general data and information. Rather, this information is required in order to

1. deliver the content of our website correctly,
2. optimise the content of our website and the advertising for it,
3. ensure the long-term functionality of our IT systems and the technology of our website, and
4. provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack.

We therefore evaluate this collected data and information statistically and with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data we process. The anonymous data in the server log files is stored separately from all personal data provided by a data subject.

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the purposes listed above for data collection.

8. Cookies

8.1 General information about cookies We use cookies on our website. These are small files that your browser automatically creates and that are stored on your IT system (laptop, tablet, smartphone, etc.) when you visit our site.

The cookie stores information that is related to the specific device used. However, this does not mean that we immediately become aware of your identity.

The use of cookies serves to make the use of our website more pleasant for you. We use so-called session cookies to recognise that you have already visited individual pages of our website. These are automatically deleted after you leave our site.

In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your device for a specific period of time. If you visit our site again to use our services, it will automatically recognise that you have already been with us and what entries and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you. These cookies enable us to automatically recognise that you have already visited our site when you visit it again. These cookies are automatically deleted after a defined period of time.

Furthermore, we also use a cookie to document your consent to the placement of non-technically necessary functions (e.g. cookies, plugins).

8.2 Legal basis for the use of cookies
The data processed by cookies, which is necessary for the proper functioning of the website, is therefore necessary to safeguard our legitimate interests and those of third parties in accordance with Art. 6 (1) (f) GDPR.

The placement of cookies to document your consent is based on Art. 6 (1) (c) GDPR in conjunction with Art. 5 (2) GDPR.

For all other cookies, you have given your consent in accordance with Art. 6 para. 1 lit. a GDPR via our opt-in cookie banner.

9. Contacting us / contact form

When you contact us (e.g. via the contact form or email), personal data is collected. The data collected in the case of a contact form can be seen in the respective contact form. This data is stored and used exclusively for the purpose of responding to your enquiry or for establishing contact and the associated technical administration. The legal basis for the processing of the data is our legitimate interest in responding to your enquiry in accordance with Art. 6 (1) lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after your enquiry has been processed, which is the case if it can be inferred from the circumstances that the matter in question has been finally clarified and provided that there are no legal obligations to retain data.

10. Plugins and other services

10.1 Google Maps
On our website, we use Google Maps (API) from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Maps is a web service for displaying interactive (land) maps to visually represent geographical information. By using this service, you can, for example, view our location and easily find your way there.

When you visit subpages that contain the Google Maps map, information about your use of our website (such as your IP address) is transmitted to Google servers in the USA and stored there. This occurs regardless of whether Google provides a user account that you are logged in to or whether no user account exists. If you are logged in to Google, your data will be directly associated with your account. If you do not want your data to be associated with your Google profile, you must log out of your Google user account. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. You have the right to object to the creation of these user profiles, but you must contact Google to exercise this right.

If you do not agree to the future transmission of your data to Google in connection with the use of Google Maps, you also have the option of completely deactivating the Google Maps web service by disabling JavaScript in your browser. Google Maps and thus also the map display on this website cannot then be used.

These processing operations are carried out exclusively with your express consent in accordance with Art. 6 (1) (a) GDPR.

You can view Google’s terms of use at www.google.de/intl/de/policies/terms/regional.html. The additional terms of use for Google Maps can be found at www.google.com/intl/de_US/help/terms_maps.html.

Detailed information on data protection in connection with the use of Google Maps can be found on Google’s website (‘Google Privacy Policy’): www.google.de/intl/de/policies/privacy/

10.1 Google Web Fonts
Our website uses so-called web fonts provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, for the uniform display of fonts. When you visit a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose, the browser you are using must connect to Google’s servers. This allows Google to know that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our website.

These processing operations are carried out exclusively with the express consent of the data subject in accordance with Art. 6 para. 1 lit. a GDPR.

Further information on Google Web Fonts can be found at developers.google.com/fonts/faq and in Google’s privacy policy: www.google.com/policies/privacy/

11. Your rights as a data subject

11.1 Right to confirmation
You have the right to request confirmation from us as to whether personal data concerning you is being processed.

11.2 Right to information Art. 15 GDPR
You have the right to obtain from us, free of charge, information about the personal data stored about you and a copy of this data in accordance with the statutory provisions.

11.3 Right to rectification Art. 16 GDPR
You have the right to request the rectification of inaccurate personal data concerning you. Furthermore, you have the right to request the completion of incomplete personal data, taking into account the purposes of the processing.

11.4 Erasure Art. 17 GDPR
You have the right to request that we erase personal data concerning you without undue delay, provided that one of the legally prescribed reasons applies and that processing or storage is not necessary.

11.5 Restriction of processing Art. 18 GDPR
You have the right to request that we restrict processing if one of the legal requirements is met.

11.6 Data portability Art. 20 GDPR
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from us, to whom the personal data has been provided, provided that the processing is based on consent pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR and the processing is carried out using automated procedures, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

Furthermore, when exercising your right to data portability pursuant to Art. 20(1) GDPR, you have the right to have the personal data transmitted directly from one controller to another, where technically feasible and provided that this does not adversely affect the rights and freedoms of others.

11.7 Objection Art. 21 GDPR
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Art. 6(1)(e) (data processing in the public interest) or (f) (data processing based on a balancing of interests) GDPR.

This also applies to profiling based on these provisions within the meaning of Art. 4 No. 4 GDPR.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

In individual cases, we process personal data for direct marketing purposes. You can object to the processing of personal data for such marketing purposes at any time. This also applies to profiling insofar as it is related to such direct marketing. If you object to us processing your data for direct marketing purposes, we will no longer process your personal data for these purposes.

In addition, you have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you that we carry out for scientific or historical research purposes or for statistical purposes in accordance with Article 89(1) of the GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.

You are free to exercise your right to object in relation to the use of information society services, notwithstanding Directive 2002/58/EC, by means of automated procedures using technical specifications.

11.8 Revocation of consent under data protection law
You have the right to revoke your consent to the processing of personal data at any time with effect for the future.

11.9 Complaint to a supervisory authority
You have the right to complain to a supervisory authority responsible for data protection about our processing of personal data.

12. Further information on other data processing

As a company, we process personal data not only on our website, but also in many other processes. In order to provide you, as the data subject, with as much detailed information as possible about these processing purposes, we have compiled this information for the following processing activities here, thereby fulfilling the legal information obligations pursuant to Articles 13-14 of the GDPR:
• Data protection information on the handling of applicant data
• Data protection information on the handling of contacts and communication partners
• Data protection information on the handling of customers, suppliers and service providers
If you require further information that you cannot find here or in the detailed data protection declarations above, please contact our data protection officer in confidence.

13. Routine storage, deletion and blocking of personal data

We process and store your personal data only for the period necessary to achieve the purpose of storage or as provided for by the legal provisions to which our company is subject.

If the storage purpose no longer applies or a prescribed storage period expires, the personal data is routinely blocked or deleted in accordance with the statutory provisions.

14. Up-to-dateness and changes to the privacy policy

This privacy policy is currently valid and was last updated in October 2021.

Due to the further development of our website and offers or due to changes in legal or regulatory requirements, it may be necessary to amend this privacy policy.